16WON Shop Privacy Policy

Last Updated: October 7, 2026

16WON Shop respects your privacy and the protection of your personal information. This Privacy Policy explains how we collect, process, use, store, and protect information when you browse our website, register an account, place an order, contact customer service, or otherwise use 16WON Shop services.

By using this website and our related services, you acknowledge that you have read and understood this Privacy Policy. Personal information will be handled in accordance with applicable laws and regulations.

1. Information We Collect

Depending on how you use our website and services, we may collect information including:

• Your name, username, and account information.
• Email address and telephone number.
• Shipping address, billing address, and delivery information.
• Order history, purchases, returns, exchanges, and refund information.
• Payment method and transaction information. Complete payment card information is generally processed by third-party payment service providers, and 16WON Shop does not normally store full card numbers or security codes.
• Information and communications you provide when contacting customer service.
• Login, browsing, search, click, and website usage information.
• IP address, browser type, device information, operating system, and related technical information.
• Information collected through cookies and similar technologies.
• Other information you voluntarily provide to us.

2. How We Use Your Information

We may use personal information for purposes including:

• Creating and managing customer accounts.
• Processing orders, payments, shipping, returns, exchanges, and refunds.
• Providing customer service and responding to inquiries.
• Protecting transaction security and preventing fraud or unauthorized activity.
• Improving our website, products, services, and customer experience.
• Maintaining website and information-system security.
• Processing accounting, tax, invoice, and other legally required records.
• Providing member notifications, promotions, and marketing communications where permitted by law.
• Complying with legal obligations and requests from competent authorities.

3. Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and for any period required by applicable laws, accounting requirements, tax requirements, transaction-record obligations, or other legal requirements.

When information is no longer required, we will take reasonable measures to delete, discontinue processing, or anonymize it, unless continued retention is required or permitted by law.

4. Location of Processing

Personal information may be processed in locations where 16WON Shop operates or where our technology and service providers maintain systems. Where hosting, cloud services, payment processing, shipping, email, or other services involve cross-border processing, reasonable safeguards will be applied in accordance with applicable law.

5. Parties With Whom Information May Be Shared

Where necessary to provide our services or complete transactions, information may be shared with:

• Authorized 16WON Shop personnel and customer service staff.
• Payment and transaction service providers.
• Shipping, courier, and delivery providers.
• Website hosting, cloud, information technology, and technical service providers.
• Email, messaging, and notification service providers.
• Accounting, tax, legal, and other professional advisers.
• Government, regulatory, judicial, or law-enforcement authorities where required by law.

Such parties may use personal information only to the extent reasonably necessary to provide their services, complete transactions, or comply with applicable legal requirements.

6. Payment Information

Payments made through 16WON Shop may be processed by third-party payment service providers. Those providers may collect and process payment-related information in accordance with their own privacy policies and service terms.

16WON Shop will not ask you to provide online banking passwords, card passwords, or other sensitive financial credentials through unsolicited emails, text messages, or unknown links.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain login sessions, remember shopping cart contents, retain language and preference settings, analyze website usage, improve performance, and provide website functionality.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may prevent some website functions from operating correctly.

8. Account Security

You are responsible for safeguarding your account credentials, password, and login information. If you believe your account has been accessed without authorization or your credentials have been compromised, please contact 16WON Shop as soon as possible.

9. Information Security

16WON Shop uses reasonable administrative, technical, and security measures intended to protect personal information against unauthorized access, use, alteration, disclosure, destruction, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request a copy of your personal information.
• Request correction or supplementation of inaccurate information.
• Request restriction or cessation of collection, processing, or use.
• Request deletion of your personal information.

To exercise these rights, please contact us using the information provided below. We may request reasonable information to verify your identity before processing your request.

11. Marketing Communications

Where you have agreed to receive promotional information, 16WON Shop may contact you regarding promotions, offers, or related information through email, website notifications, or other appropriate channels.

You may unsubscribe from non-essential marketing communications using the unsubscribe method provided in the communication. Essential notifications relating to orders, payments, shipping, security, or account rights may still be sent when necessary.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services. 16WON Shop does not control the privacy practices of those third parties. You should review their privacy policies and terms before using their services.

13. Minors

Where registration, purchasing, or other legally significant activities are performed by a minor, consent from a parent or legal guardian should be obtained where required by applicable law.

14. Changes to This Privacy Policy

16WON Shop may update this Privacy Policy to reflect changes in law, services, technology, information-security practices, or business operations. Updates will be published on this page together with a revised “Last Updated” date.

15. Contact Us

If you have questions regarding this Privacy Policy, our handling of personal information, or your privacy rights, please contact 16WON Shop customer service.

16WON Shop
Website: shop.16won.com
Email: noreply@16won.com