Welcome to 16WON Shop. By accessing, browsing, creating an account, or placing an order through this website, you agree to comply with these Terms of Use. Please read them carefully before using our website or services.

1. Use of This Website

You may use this website only for lawful purposes, including browsing products, accessing member services, and making purchases.

You must not interfere with the normal operation of the website, attempt unauthorized access, circumvent security measures, introduce harmful code, or use the website in any manner that may damage 16WON Shop, other users, or third parties.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, prices, specifications, ingredients or materials where applicable, and availability information.

However, product colors, appearance, packaging, specifications, or other details may vary slightly due to screen settings, manufacturer changes, product updates, or other circumstances.

We reserve the right to correct errors, update information, modify product details, or discontinue products without prior notice.

3. Prices and Orders

Unless otherwise stated, prices are displayed in the currency selected on the website. Prices, promotions, shipping charges, taxes, and product availability may change from time to time.

Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to refuse or cancel an order in reasonable circumstances, including pricing errors, payment problems, suspected fraud, product unavailability, or incorrect customer information.

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our payment and refund procedures.

4. Payment

Payment must be completed using the payment methods available during checkout. Customers are responsible for providing accurate billing, payment, and contact information.

Payment processing may be handled by third-party payment service providers. Their own terms, conditions, and privacy policies may also apply to the transaction.

5. Delivery

Delivery times shown on the website are estimates only. Actual delivery times may vary depending on destination, carrier operations, customs procedures, weather, holidays, or other circumstances outside our reasonable control.

Please refer to our Delivery page for information regarding shipping methods, delivery arrangements, and related charges.

6. Returns and Refunds

Returns, exchanges, and refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer protection requirements.

Please review the Returns & Refunds Policy before making a purchase.

7. Member Accounts

If you create a 16WON member account, you are responsible for maintaining the confidentiality of your account information and password.

You are also responsible for activity conducted through your account unless you notify us promptly of suspected unauthorized access or use.

Member services are additionally subject to our Membership Terms.

8. Health and Wellness Information

Information on this website relating to health, wellness, nutrition, aromatherapy, lifestyle, personal care, or similar topics is provided for general informational and educational purposes only.

Such information is not intended to provide medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.

Please refer to our Health Disclaimer for further information.

9. Intellectual Property

Unless otherwise stated, the text, graphics, logos, photographs, illustrations, website design, and other content appearing on this website are owned by or licensed to 16WON Shop and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, publicly display, or commercially exploit such content without prior authorization, except where permitted by law.

10. Third-Party Links and Services

This website may contain links to third-party websites, applications, payment providers, delivery services, or other external services.

These links are provided for convenience. 16WON Shop is not responsible for the content, availability, security, terms, or privacy practices of third-party services.

11. Website Availability

We aim to maintain reliable access to the website but cannot guarantee uninterrupted or error-free operation at all times.

Access may occasionally be suspended or restricted for maintenance, updates, security reasons, technical problems, or circumstances outside our reasonable control.

12. Limitation of Liability

To the extent permitted by applicable law, 16WON Shop will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, this website or its services.

Nothing in these Terms of Use excludes or limits any rights or liabilities that cannot lawfully be excluded or limited.

13. Privacy and Personal Information

Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.

14. Changes to These Terms

We may revise these Terms of Use from time to time to reflect changes in our services, business practices, or applicable requirements.

The latest version will be published on this page and will take effect when posted unless otherwise stated.

15. Contact Us

If you have questions regarding these Terms of Use or the operation of 16WON Shop, please contact us through the Contact us page.